Last Updated: 19th March 2025
Welcome to DefinitiveInnovations.com (the "Website"). These Terms and Conditions govern your access to and use of our Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our Website.
1. Intellectual Property
1.1. All content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of DefinitiveInnovations or its content suppliers and is protected by intellectual property laws.
1.2. You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any information, software, products, or services obtained from the Website without our prior written consent.
2. User Conduct
2.1. When using our Website, you agree to abide by all applicable laws and regulations and to respect the rights of others.
2.2. You agree not to engage in any of the following prohibited activities:
a. Violating any applicable laws or regulations;
b. Impersonating any person or entity or falsely representing your affiliation with any person or entity;
c. Interfering with or disrupting the operation of the Website or the servers or networks used to make the Website available;
d. Gaining unauthorized access to any part of the Website, accounts, computer systems, or networks connected to the Website;
e. Collecting or storing personal data about other users without their consent; and
f. Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Website.
3. Disclaimer of Warranties
3.1. The Website and its content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, whether express or implied, regarding the accuracy, reliability, or availability of the Website.
3.2. We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components.
4. Limitation of Liability
4.1. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or its content, even if advised of the possibility of such damages.
5. External Links
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5.1. Our Website may contain links to third-party websites or services that are not owned or controlled by DefinitiveInnovations. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible nor liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
6. Governing Law and Jurisdiction
6.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland, Australia. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
7. Changes to these Terms and Conditions
7.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms and Conditions on the Website. Your continued use of the Website after the posting of any modifications constitutes your acceptance of the revised terms.
8. As we do not sell physical goods we do not have a Returns policy or process
9. Refunds
9.1 Unless specifically stated or required by law any refunds are at the sole discretion of Definitive Innovations.
10. Dispute Resolution
10.1 In the event of any dispute, claim, or controversy arising out of or relating to your use of DefinitiveInnovations.com (the "Website") or these Terms and Conditions, both parties agree to make reasonable efforts to resolve the matter amicably through good-faith negotiations.
10.2 If the parties are unable to resolve the dispute through negotiation within 30 days, either party may initiate formal dispute resolution procedures. The dispute shall then be resolved through binding arbitration administered by a recognized arbitration body in Queensland, Australia in accordance with its rules and procedures. The decision of the arbitrator(s) shall be final and binding upon both parties.
10.3 Any arbitration hearing shall take place in Brisbane, Australia, unless otherwise agreed by the parties.
10.4 The language to be used in the arbitration proceedings shall be English.
10.5 Each party shall bear its own costs related to the arbitration, including legal fees, unless otherwise awarded by the arbitrator(s).
10.6 Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of the party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
10.7 This dispute resolution clause shall survive the termination or expiration of these Terms and Conditions.
11. Contact Us
11.1. If you have any questions or concerns about these Terms and Conditions, please contact us at legal@DefinitiveInnovations.com.